Maintenance Service
Our company has a professional service team that has over 10 experienced workers, whose work is to deal with the problems caused by the machines.
Within 12 months from the day you bought the product, if there is any fault,we provide maintenance service.
After Sale
lf you have any problem while using our product, please contact with us with whatsapp, telephone, fax, network or e-mail.We will answer within ONE Hour and solve your problem as soon as possible.
We are responsible for free of charge for non-human damage to the machine during the warranty period. At the end of the warranty period, we only charge the cost of the accessories.
Stable Performance
All of our equipment adopts modular design, which has long service life, and they are constituted by 3 parts including screen, handpiece and power supplier.Stable performance and not easily damaged.

Machine Maintenance

The instrument must use a plug with a grounding pin, and ensure that the power socket of the instrument is well grounded.
Ensuring that the power supply is stable and adaptable. If the local power supply voltage is unstable, it is recommended that the user add a regulated power supply with matching power. Special reminder: The power cord of the socket is required to be more than 1.5 square meters.
When the device is in use, keep away from the wall and keep a 30cm space around the device for heat dissipation.
After each treatment, wet the towel with normal saline to clean the accessories.
Do not use alcohol or corrosive solvents to clean the host and handle to avoid damage.
The working handle should be handled gently, and it is strictly forbidden to drop it to avoid damage.
In the process of use, the working handle should avoid extreme bending and damage.
Do not place the instrument in an environment with high temperature, humidity, dust, and direct sunlight. The instrument should be placed in a dry, cool and ventilated room with a temperature of 5 to 40°C and a humidity of no more than 80%.
When the instrument is not in use, please turn off the power, then unplug the power plug and place the various accessories of the instrument. If possible, cover the instrument with a dust cover.
It is strictly forbidden to disassemble and modify equipment without authorization.

Get In Touch

Mescien offers customization. Committed to ODM&OEM customization services. Machines can be designed according to your needs.